How not to display fault exception messages

July 26, 2010 at 1:07 am Leave a comment

With the imminent release of the iPhone 4 in Australia, I received an email from Optus to pre-register for the lineup outside the Optus stores.

Unfortunately, when I visit the link: Optus pre-registration I get the following error message:

Hypersite with URL 'https://optusiphone4.com/content/launch?elq=97148e61ae704842868620d3dcf34102' could not be found  (Fault Type: System.ServiceModel.FaultException) - (Fault Code: System.ServiceModel.FaultCode)

This is a SOAP exception error and indicates this site uses M$ ASP.NET.I am dumbfounded that this error message is not more properly handled (as indicated by MSDN FaultException better fault handling should occur via using a FaultContractAttribute) and a more intuitive web page is provided e.g. a web page with “Thankyou for your interest but currently we are overloaded. Please try again later” or even cooler a Twitter version of a Fail Whale will suffice , though I suspect they did not expect this level of interest for the release of the iPhone 4 in Australia.

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